2013 Standards_Fb2015version
STANDARD 2 – PLANNING
2F Use collaboration to generate innovative responses to meet Client needs where immediate solutions are not available.
GOOD ACHIEVEMENT
SATISFACTORY
BELOW SATISFACTORY
CM implements agency participation of pilot programs.
CM can demonstrate innovative responses utilising resources outside of the mainstream service system.
CM shows no initiative in development or implementation of resources outside of mainstream service system.
CM assists a group of Clients with the same service issue to share ideas for possible solutions.
CM documents Client involvement and ideas to provide solutions.
CM documentation does not identify/ support Client consultation.
CM takes a lead role in collaborative actions to address service gaps.
CM can demonstrate use of peer support, case conferences and networking to generate ideas for solutions.
CM cannot provide examples of seeking input from peers, etc.
Self Assessment
Good achievement
Satisfactory
Below satisfactory
Verified Assessment
Good achievement
Satisfactory
Below satisfactory
2G Reflect and operate in an ethical manner in accordance with the CMSA National Code of Ethics for Case Management (i.e. Values, Principles, Ethical Practice and Professional Conduct).
SATISFACTORY
BELOW SATISFACTORY
CM can show compliance with the CMSA National Code of Ethics and/or their professional discipline’s code of ethics (as applicable).
CM does not comply with the CMSA National Code of Ethics and/or their professional discipline’s code of ethics (as applicable).
Self Assessment
Satisfactory
Below satisfactory
Verified Assessment
Satisfactory
Below satisfactory
23 National Standards of Practice for Case Management
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