UAE CMCT01 E-learning _ Insurance

ETHICAL DECISION MAKING

 Client has undergone testing and the results have been sent direct to you  Client has requested prior non-disclosure of the test result to his wife and family: Value of Confidentiality  The wife schedules an appointment to see you to discuss the test results: Value/s of Caring, Honesty and Respect  The Values of Confidentiality and Caring, Honesty and Respect are in conflict with one another (they are inconsistent)  You must make an ethical prioritisation between the two (2) options (of action) that is in the best interests of the Client  Option 1: Maintain the confidentiality of the Client  Option 2: Disclose the test results to the wife