© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

21. (a) List the purpose and rationale for transcribing notes and completing documentation. (b) List the importance of documentation for the: (i) client (ii) case manager (iii) key stakeholders (iv) agency/ program (v) funding body.

REFERENCES

Marfleet, F., Trueman, S. & Barber, R. (2013). 3rd Edition, National Standards of Practice for Case Management . Case Management Society of Australia & New Zealand, p. 4, 13, 14-18. Marfleet, F. & Trueman, S. (2015). 1st Edition, National Self Assessment for Case Management Practice. Case Management Society of Australia & New Zealand, p. 3 - 14.

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Chapter Two