© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

CHAPTER FOUR: STANDARD THREE – MONITORING

NATIONAL KEY SKILL SET CHECKLIST Standard 3 Monitoring Advocacy Case Conferencing

Communication Documentation Financial Acumen Monitoring, Review and Evaluation Networking and Collaboration

REFLECTIVE PRACTICE EXERCISES

Applying the principles of reflective practice (i.e. self awareness, critical thinking and analytic ability), please identify a client group and/or client to complete the following exercises:

1. Provide one (1) example of when you would put into practice the following key skills within the three (3) phases of Monitoring – i.e. Monitoring phase, Transitioning (Transitional Care) phase and Disengagement and Feedback phase. (a) Advocacy

(b) Case Conferencing

(c) Communication

(d) Documentation

(e) Financial Acumen

(f) Monitoring, Review and Evaluation

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Chapter Four